Terms of Use

Effective date: October 14, 2026

Using Viajero

Viajero is the travel-sharing service at getviajero.com. It lets you save places, add notes and share them with other people. For help, account requests or questions about these terms, contact support@getviajero.com.

You must be at least 16 to create an account. If registration is restricted, you must be invited or otherwise authorized to join. Keep your sign-in secure, use your own account and do not impersonate someone else. Public profiles and public saves can be viewed without an account or invitation. The service may be unavailable during maintenance or outages.

Sharing and conduct

Accounts start private. Ordinary new saves default to Shared: Followers on a private account and Public on a public account. Choose Only me to exclude a save from sharing. A note has the same audience as its save. Approving a follower gives them ongoing access to your shared saves across locations, including future shared saves. A map-area link changes the initial view, not access permissions. New saves created by imports start Only me; adding an imported note to an existing save follows that save’s audience after your review. Only me saves are not shown to other members or signed-out visitors. Viajero and its service providers process them as described in the Privacy Policy. Your profile's handle, name, photo and bio can still be reached publicly. If you make your account public, its Shared saves become public too, including earlier saves, and pending follow requests are accepted. Going private does not remove existing followers. Review your audience before sharing sensitive locations or notes.

You retain your rights in your contributions. You give Viajero non-exclusive, royalty-free permission to host, reproduce, format and display them as needed to operate the service, consistent with your audience settings. After deletion, this permission continues only as needed for the limited retention purposes described in the Privacy Policy. Only share material you have the right to share. Do not harass others, impersonate people, post unlawful content, expose someone else's private information or abuse the service. You can report content and block accounts. Blocks act between signed-in accounts and do not prevent signed-out access to public content. We may remove content, suspend access or take action on handles for misuse; contact support if you believe an action was mistaken.

Place information and availability

Place information, maps and photos may come from external providers, including Google Places and Mapbox. They may be incomplete or inaccurate. Confirm opening hours, access and other important details directly before relying on them. Saving a place does not establish that you visited it, recommend it or are currently there. Respect provider attribution.

Viajero includes Google Maps features and content, including Google Places information. Use of those features and content is subject to the current Google Maps End User Additional Terms of Service and Google Privacy Policy. We do not guarantee uninterrupted availability or complete accuracy. Nothing in these terms excludes rights or responsibilities that applicable law does not allow us to exclude.

Leaving and changes

You can request an export or deletion through your account settings or contact support for assistance. In-app export requires acceptance of the current Terms. If you do not accept them, contact support to request access to or an export of your information; we verify account ownership before providing it. Requesting account deletion does not require acceptance of the current Terms. A deletion request hides your account during a 30-day grace period before erasure runs. To keep your account, explicitly cancel the deletion request before erasure. Signing in alone does not cancel it. If suspended, contact support. Provider cleanup and limited retained records are described below. Other people's independent saves and shared place facts may remain. A login with unfinished setup can be deleted separately. Deleting an app from a device does not delete the account.

We identify terms by date and require acceptance of a changed version before ordinary account actions continue. Contact support@getviajero.com with questions or account requests.